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Owned and operated by Saint Joseph Technologies LLC, we welcome every question about your outdoor space.
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Frequently Asked Questions
How long does shipping take?
Handling typically takes 1 to 3 business days, with transit averaging 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your patio.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on how to initiate a return and what qualifies.
Can I exchange an item for a different model?
If you need a different heater, pergola, fire pit, or pizza oven, please contact us within the return window. We will walk you through the exchange process and help you find the right fit for your space.
How do I choose the right heater or fire pit for my patio?
Consider the size of your outdoor area, your typical seating arrangement, and your preferred fuel type. Feel free to email us with your patio dimensions and we can suggest options that suit your layout.
What materials are your pergolas made from?
Our pergolas are crafted from weather-resistant materials designed to hold up across seasons. Each product listing includes detailed material and finish specifications so you can select the best match for your deck or garden.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
We aim to reply to every inquiry within one business day so your project stays on track.
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Curated Quality
Every heater, pergola, fire pit, and pizza oven is selected to meet a high standard of craftsmanship.
30-Day Returns
